Topline Social Media Management

Experience & principals

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Throughout my career, I have lead the social media presence for various companies on different channels. Over time, as I proved my ability to foster and maintain online communities, my responsibilities grew. I enjoy the challenge of distilling complex information into engaging, digestible pieces of content, or showcasing the clear value in a highly-technical offerings.

Above all contributions and skills built, I rely on three key principals to navigate online channels and drive towards success.

  1. Outside-in & Inside-out: Blend internal stories with external trends for online relevance and competitiveness.

  2. Consistency above all: Maintain consistent content delivery to fortify brand presence and foster lasting connections.

  3. Value-driven at heart: Deliver informative, entertaining, and problem-solving content to engage audiences and build trust.

While channel strategies and other complexities in social media management arise , these principals remain.

topline social media
accomplishments

  • Crafted distinct Tone-of-Voice for managed platforms

  • Formulated growth strategies for follower acquisition

  • Community management, audience engagement and sentiment analysis

  • Content strategy, creation (visual + copy) curation, targeting, moderation and monitoring

  • Implemented organic social campaigns on flagship stories, people news and company milestones

  • Identified and adopted novel trends on TikTok & LinkedIn

  • Maintained presence during low-activity periods: Summer campaigns, Christmas campaigns

  • Single point of contact to commercial department for insights on promotions and services

  • Built close relationships with other Marketing teams in our network to further amplify reach of our organic posts

  • Efficient knowledge of online video environments (editing videos, creating captions, thumbnails, content formats) for different channels, compression and file transfer

  • Orchestrated large-scale follower migrations for Facebook & LinkedIn, ensuring seamless transition for new unified community

social tools

social
profiles
managed

2016


2017-2018

2018-2021

2021-2013