Leading Swiss humanitarian organization
Conversational Chatbot - a direct response to Covid disinformation
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objective
Integrate a conversational FAQ chatbot into Switzerland’s largest humanitarian organization’s global intranet - allowing field members worldwide to combat rising disinformation around COVID, and spread reputable and verified information and tips, sourced directly from the World Health Organization (WHO).
personal accomplishments
Pitched newly-formed chatbot service to client
Connecting with technical departments to set SPRINT for quickest deployment
Building landing page as a way to show software/machine learning updates
Creating short promotional external video showcasing chatbot value
Promoting publicly after client validation
business impact
Chatbot developed and integrated within 2 weeks to combat rising disinformation
350 Daily Active Users (DAU), comprising mostly organization field members
growth metrics
350
Daily Active Users engaging with chatbot after 2 weeks
chatbot
showcase
media coverage
Covid-19 Chatbot lancé par Isobar Suisse (Article)
Isobar Switzerland - Covid-19 Conversational Chatbot (Article)
Covid-19 Chatbot launched by Isobar Switzerland (Article)